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Canadream

Why recommend CanaDream?
- CanaDream are leaders in the RV industry for innovation in fleet design, quality & service standards.
- CanaDream staff in all areas are highly trained - from Guest Experience staff to our own certified & licensed vehicle technicians to our general maintenance team and reservations staff. Our in house CanaDream University ensures that high standards are both learned and maintained in all areas.
- All vehicles in our Guest fleet go through our 100+ point Pre Delivery Inspection (PDI) before each trip and then, prior to guest pick up, a further Front Line Unit Inspection (FLUI) to ensure our internal standards have been met.
- Multi lingual operations manuals come with all vehicles, as do safe driving guides and a 24/7 free phone or text help line.
- CanaDream invites our guests to "Experience Canada at their own Pace" and we have developed the CanaDream Club which offers savings at hundreds of attractions and campgrounds throughout Canada. This programme is available via our unique iPad application and all guests can now rent an iPad from CanaDream and enjoy the benefits of these savings as they travel.  
- CanaDream offers guests the ability to check in online in advance of their vehicle pick up day. By reviewing and then completing the required pick up information ahead of time, guests will experience a smoother vehicle collection process.

2016-2017 RECREATIONAL VEHICLE PROGRAM
- 7 Canadian Gateway locations offer exposure to an incredible variety of natural experiences and include Vancouver, British Columbia; Calgary and Edmonton, Alberta; Toronto, Ontario; Montreal, Quebec; Halifax , Nova Scotia and Whitehorse, Yukon.
- A fleet of more than 1000 well maintained current model motor homes and recreational vehicles suited to your customer's lifestyle and budget.
- The CanaDream "Run of Fleet" program will allow your customers to book a high quality CanaDream vehicle at up to 20% discount. Here's how it works - Customers choose one of the two Run of Fleet options based on up to either 2 or 4 people travelling together. At pick up, CanaDream will select and provide a quality CanaDream vehicle from the Guest's confirmed Run of Fleet category.
- Financially sound and responsible company publicly traded on the Toronto Venture Exchange; symbol: CDN.
- CanaDream offers comprehensive insurance coverage.
- All inclusive insurance coverage providing $5,000,000 CDW, LDW and VIP.
- Our high quality product and service ensure happy repeat Guests.

There are currently no terms and conditions for travel during this period. If your rental is during these travel dates, new terms and conditions may apply. Please contact us before booking.

Canadream insurance

All CanaDream vehicles are insured with $5-million public liability and property damage. A deposit of $750.00 to $1500.00 is required on a major credit card for the collision and comprehensive Insurance deductibles as outlined below. The deposit is refundable upon the return of the vehicle in the same condition as it was received and not involved in any incident claims. Any guest that is involved in an incident will have their deposit held (to the maximum charge listed below) for a minimum of 60 days until the incident claim is closed. Claims that are less than the deposit amount will have the difference refunded to the Guest upon closing of the incident claim. The guest is responsible for the maximum charge detailed below where expenses include, but are not limited to: towing, storage fees, damage to CanaDream Inc. vehicle, damage to third party property, injury claims, insurance adjuster fees, legal fees. In addition, a $100 administration fee will apply to every accident. Our insurance does not cover liability for loss of personal property, nor does it cover costs for accommodation, transportation or replacement of vehicle if the vehicle is stolen or should an incident occur that makes the rented vehicle inoperable. In these situations and, depending on availability, a new, signed, rental agreement must be in place before a replacement vehicle is provided. Incidents must be reported within 24 hours and be accompanied by a written accident report and police report or file number.

The guest is responsible for the following maximum charges per accident:
- Two-vehicle accident on a signed and numbered road, fire, theft or vandalism (with police and accident report): $750.00 ($1,500.00 for drivers 21-24 yrs old)
- Windshield / glass: $500.00 
- Off Road (e.g. campsites, parking lots, driveways. gas stations etc.: $1,500.00 for all drivers
- Single Vehicle Incident (Any damage caused by contact with any stationary object (eg: parked vehicle, walls, trees, bridges, etc) anywhere (0n or off-road, private or public property): $1,500.00 for all drivers
- Vehicle Damage - cause unknown (including hit and run by unknown third party): $1,500.00 for all drivers
- Acts of Nature (Natural disasters including, but not limited to, hail, floods, lightning): $1,500.00 for all drivers
- Interior damage (not caused by two-vehicle accident on a numbered road): $750.00 ($1,250.00 for drivers 21-24 yrs old)
- Collision with animals: $750.00 ($1,250.00 for drivers 21-24 yrs old)
- Tire damage (does not include tow charges): $1,000 per tire for all drivers
- Undercarriage damage (not caused by two vehicle accident on a numbered road):  All costs
- No written accident report & police file number (or station notification within 24 hours of accident): All costs
- Committing Hit and Run: All costs 
- Incidents while driving in unauthorized areas or in the USA without prior authorization: All costs
- Incidents caused while the vehicle is driven by an impaired or unauthorized driver: All costs
- Damages incurred during an illegal act(s) and/or wilful damage: All costs

Unauthorized Areas
Unauthorized Areas include northern surcharge areas, the USA, and any restricted geographic areas which CanaDream Inc. may determine at any time. Without prior permission to drive the vehicle in these areas, there is no insurance coverage; the guest is responsible for all damages, related expenses and costs; the guest is subject to a $900 penalty.
CanaDream Inc. reserves the right to restrict the access to specific geographic areas at any time. These restrictions may be applied at the time of pick up. The guest assumes all responsibility for any expense or loss of time while travelling in restricted geographic areas.

Northern Surcharge Areas
A northern surcharge of $500 will apply for rentals starting at any station other than Whitehorse and travelling to the following areas:

Alaska Highway north of Fort St. John                          Quebec and Labrador north and east of Sept-lles      Yukon
Cassiar Highway (#37) north of Kitwanga, BC             Baie James Road, QC                                               Nunavut
Highway 35 north of Peace River, AB                           Northwest Territories                                               Newfoundland    
Permission to travel to northern surcharge areas must be expressly requested and confirmed at the time of reservation.

Burning Man Surcharge
There is a surcharge of $1,000 for all RV vacations starting from any of our locations with permission to travel to the Burning Man Festival in Nevada, USA. Vehicles for Burning Man must be expressly requested and confirmed at time of reservation. Guests who travel to Burning Man without permission will be subject to a $1,500 penalty and will void all insurance coverage.

Prohibited Travel Areas
                     TRAVEL IN THE FOLLOWING AREAS IS STRICTLY FORBIDDEN AT ALL TIMES:
             Logging and non-public roads                                              The Dalton Highway (north of Livengood)
             Mexico                                                                                       North Canol Highway in the Yukon
             Denali Highway in Alaska                                                      Death Valley between May 1 - September 30
             Any and all un-numbered roads and highways

Urban restrictions
Parking of your vehicle is prohibited in the greater metropolitan areas of Montreal and Ottawa. This includes all pay parking lots, hotel parking lots, side streets, malls, etc. To travel into these areas, park your vehilce at a campsite and use public transportation, taxi, etc. In the event of a theft that occurs in the Montreal or Ottawa metropolitan area, the Guest is responsible for $7,500.
 
 
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